Privacy Policy

Pawprint Trust is a registered charity in England and Wales (Charity No. 1195918). We are the data controller for the personal information we hold about you. If you have any questions about this policy, please contact us at admin@pawprinttrust.com.

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Date of birth (for raffle age verification purposes)
• Payment information (processed securely via our payment provider)
• Marketing preferences
• Communications you send to us

We use your personal data to:

• Process raffle entries and verify eligibility
• Process donations and issue Gift Aid declarations
• Contact winners and administer prizes
• Respond to your enquiries and complaints
• Send you updates about our work (where you have given consent)
• Comply with our legal and regulatory obligations

We process your personal data on the following legal bases under UK GDPR:

• Contract: To fulfil our obligations when you enter our raffle or make a donation.
• Legitimate interests: To administer our charity activities and comply with regulatory requirements.
• Consent: For marketing communications, where you have opted in.
• Legal obligation: To comply with laws, including the Gambling Act 2005 and Charity Commission requirements.

We retain personal data for as long as is necessary for the purpose for which it was collected, and in accordance with our legal obligations. Raffle records are retained for a minimum of 7 years to comply with financial record-keeping requirements.

Marketing consent data is retained until you withdraw your consent. You may withdraw consent at any time by contacting us at admin@pawprinttrust.com.

Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ('right to be forgotten'), in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights in relation to automated decision-making and profiling

To exercise any of these rights, please contact us at admin@pawprinttrust.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We may share your personal data with trusted third-party processors who assist us in operating the charity, including payment processors and email service providers. All third parties are required to handle your data securely and in accordance with UK GDPR.

We will never sell your personal data or share it with third parties for their own marketing purposes.

Our website uses essential cookies to ensure the website functions correctly. We do not use tracking or advertising cookies. For more information, please see our Cookie Policy.

For any questions or concerns about how we handle your personal data, please contact us at: admin@pawprinttrust.com.